Capacity Planner - Workforce Management

RSD Human Resource Management Consultancy

On-site - Pasay 1-3 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, Life Insurance, HMO

Professional Development

Job Training

Description

• Analyze workforce requirements and develop capacity plans to optimize operational efficiency.
• Monitor and manage service level agreements (SLAs) to ensure compliance and performance standards are met.
• Utilize workforce management tools to forecast staffing needs and track shrinkage and absenteeism.
• Collaborate with team leaders to implement strategic plans for workforce optimization.
• Prepare and present reporting analysis to senior management regarding workforce performance metrics.

Requirements

• Educational Qualifications: