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About the Role
Join our team while working at the comfort of your home!
CAMPAIGN COORDINATOR
Starting salary: PHP 18,000 - 20,000
Starting salary: PHP 18,000 - 20,000
Job Description:
- Assist in the implementation and coordination of daily campaign operations
- Monitor agent attendance, schedule adherence, and basic performance indicators
- Provide timely updates, reminders, and campaign announcements to the team
- Help facilitate team huddles and refreshers as needed
- Ensure agents are well-briefed with campaign objectives, call flows, and updates
- Provide day-to-day assistance to agents regarding campaign processes, FAQs, and call handling
- Relay agent concerns or escalations to the Operations Manager
- Assist in addressing simple policy clarifications or documentation follow-ups
- Promote a positive and collaborative work environment
- Generate and submit dai...
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