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About the Role
Job Description
- Answers inquiries by clarifying desired information; researching, locating, and providing information.
- Resolves problems by clarifying issues; researching and exploring answers
- Managing large amounts of inbound and outbound calls in a timely manner
- Following call center “scripts” when handling different topics
- Identifying customers’ needs, clarify information, research every issue and providing solutions
- Managing large amounts of inbound and outbound calls in a timely manner
- Provide customer with a product knowledge
- Produce valid leads to sends customer to the kiosk
- Accommodation and transportation is provided
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- Open for Asian nationality Indian, Pakistan, Nepal, Sri lanka and Philippine
- Strong phone and verbal communication skills along with active listening
- Famili...
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