Call Center Representative

Responsibilities

• Handle incoming customer inquiries promptly and professionally.
• Provide accurate information regarding products and services.
• Resolve customer issues and complaints efficiently.
• Document customer interactions in the database.
• Collaborate with team members to improve service quality.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years experience preferred, but no experience required
• Skills and Competencies: Strong verbal communication skills
• Qualities and Traits: Customer-oriented attitude
• Working Conditions: May require working weekends and holidays