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About the Role
Responsibilities
- Respond to customer inquiries promptly and accurately.
- Provide product and service information, resolving complaints effectively.
- Maintain records of customer interactions and transactions.
- Work collaboratively in a fast-paced BPO environment.
- Ensure high customer satisfaction through excellent communication skills.
Qualifications
- Educational Qualifications: College Graduate
- Experience Level: No Experience required
- Skills and Competencies: Proficient in English Language, strong customer service skills, and computer literate.
- Working Conditions: Nightshift, permanent and temporary work from home
- Qualities and Traits: Excellent communication, patience, problem-solving skills, and a friendly demeanor.
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