Call Center Analytics & Scheduling Analyst

Royal Caribbean Group seeks a motivated individual to drive innovation and support call center operations in Manila. As part of a customer-focused team, you will enhance operational efficiency through strong analytical and problem-solving skills.

The role involves preparing performance reports and monitoring key metrics using tools such as PowerBI and SQL. Candidates with 1-3 years of relevant experience and a degree in business administration are preferred. Join us for a career that combines adventure and opportunity!