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About the Role
Job Description
Government Mandated Benefits
Insurance Health & Wellness
HMO
Professional Development
Job Training
Maternity & Paternity Leave
Work-Life Balance
Flexible Hours
- Engage with customers over the phone to address inquiries and provide information.
- Resolve customer complaints effectively and efficiently.
- Utilize technical skills to assist customers with product and service issues.
- Document customer interactions in the call center management system.
- Collaborate with team members to improve overall customer service experience.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 0–2 years
- Skills and Competencies: Excellent English language proficiency
- Qualities and Traits: Strong interpersonal and problem-solving s...
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