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About the Role
Join Suncor's team as a ServiceNow Analyst in Calgary and help drive efficiency on a vital enterprise platform. This full-time position emphasizes collaboration and analytical problem-solving.
Suncor seeks a motivated ServiceNow Analyst to support its platform team. With a focus on development and enhancements, you'll work closely with business teams to maintain reports, SLAs, and the Service Catalog. This role offers the opportunity to learn and understand how large-scale enterprise systems operate, making a real impact on daily services.
Key Responsibilities:
• Enhance reporting dashboards for various business teams
• Ensure the accuracy of ServiceNow Service Catalog items
• Monitor and support Service Level Agreements (SLAs)
• Assist in creating Automated Test Framework (ATF) test cases
• Troubleshoot user issues and support platform enhancements
Requirements:
• 2 years relevant experience with ServiceNow
...
Suncor seeks a motivated ServiceNow Analyst to support its platform team. With a focus on development and enhancements, you'll work closely with business teams to maintain reports, SLAs, and the Service Catalog. This role offers the opportunity to learn and understand how large-scale enterprise systems operate, making a real impact on daily services.
Key Responsibilities:
• Enhance reporting dashboards for various business teams
• Ensure the accuracy of ServiceNow Service Catalog items
• Monitor and support Service Level Agreements (SLAs)
• Assist in creating Automated Test Framework (ATF) test cases
• Troubleshoot user issues and support platform enhancements
Requirements:
• 2 years relevant experience with ServiceNow
...
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