Business Process Manager

POSITION: PROCESS, SYSTEMS, AND BUSINESS ANALYSIS MANAGER

RESPONSIBILITIES:

Process Excellence & Optimization

• Review, analyze, and improve business processes to increase efficiency, quality, and consistency.
• Identify gaps, risks, and improvement opportunities across functions.
• Develop and maintain clear process documentation and standards.

Systems & Business Analysis

• Gather, document, and validate business and system requirements.
• Act as a bridge between business users and IT teams for system enhancements and implementations.
• Support system configuration, testing, user acceptance, and deployment.

Project Management & Delivery

• Support or lead projects related to process improvement and system implementation.
• Monitor timelines, deliverables, and dependencies to en...