About the Role
Job summary
Designation
Business Development Associate
Location :Mumbai (Kalina)
Experience : Freshers can apply
CTC : ₹3.0 – ₹3.5 LPA
Principal Responsibilities
Understanding the products and services provided by the company
Respond promptly and professionally to customer inquiries via email/call/ticketing tools
Identify and assess customers’ needs to achieve satisfaction
Establish and maintain good relationship with customers by using positive language and interactive communication
Provide accurate and complete information to customers
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Ability to explain complex concepts in a cleare...
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