About the Role
Key Responsibilities:Stakeholder Engagement:
Collaborate with Account Leaders and Delivery Managers to understand operational challenges and improvement opportunities.
Problem Analysis & Solution Design:
Analyze current processes, identify inefficiencies, and propose automation or optimization solutions using internal platforms (e.g., Power Platform, M365 Copilot, etc.).
Business Case Development:
Create compelling business cases with ROI analysis, cost-benefit evaluation, and risk assessment to support project initiation and funding.
Project Initiation & Governance:
Drive the approval process with internal governance teams, ensuring alignment with compliance, audit, and transformation goals.
Tool & Platform Enablement:
Leverage internal tools and digital assets to design and implement scalable solutions that enhance delivery and operational performance.
Performance Trackin...
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