Build Reliability Support Engineer

Description

Operational and support-oriented. Focused on monitoring, triage, investigation, and reporting. Embedded in the build farm day-to-day. Front-line support for developers across disciplines.

Key Responsibilities

• Build Monitoring & Support: Continuously monitor build outputs and build health
• Front-Line Triage & Investigation: Act as the first responder for failures, analyse logs, and identify likely causes
• Operational Diagnostics: Spot patterns and trends in failures and instability
• Collaboration & Facilitation: Work with development, QA, and infrastructure teams to support resolution
• Communication & Reporting: Clearly communicate status, issues, and findings to stakeholders
• Documentation: Maintain simple troubleshooting guides and operational knowledge

Tools & Technologies

• CI / Build Systems: TeamCity
• Perforce
• Deep CI/CD configuration or...