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Update their insurance contracts upon brokers’ requests. For that you’ll be owner of a dedicated inbox and you’ll handle a high volume of brokers interactions. This requires to respect their SLA in order to insure a top satisfaction rate Own the contracts recognition of the German and Austrian Sales teams. This ownership is key as it’s both a revenue-related and a cross-team topic. It’ll be your job to make sure the deals they close are easy to onboard by the CSM team post-signature Offer premium onboarding for their top brokers to make sure that they have a frictionless post-sales journey. Business proficiency in written and spoken German and English Background or experience in the insurance business is a must-have Excellent communication, presentation, and interpersonal skills. P...
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