Broadridge Client Services Analyst Role Markham

Enhance your career as a Client Services Analyst with Broadridge, focusing on reporting and operational performance. This hybrid position prioritizes client service and engagement with cross-functional teams. As a Client Services Analyst, you will play a crucial role in fostering relationships within the Client Services team and amongst Broadridge partners.

Your main responsibilities will involve tracking production metrics, reconciling billing, and managing operational challenges. With your robust analytical skills, you will ensure effective communication of solutions to enhance client satisfaction and reporting efficiency.

Key Responsibilities

• Track and manage production schedules with Partners
• Generate performance reports for stakeholders
• Resolve outstanding Partner billing issues efficiently
• Monitor quality control related to performance metrics
• Support operational changes in production processes

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