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About the Role
Premier Work Support are recruiting a Branch Manager for a senior leadership role within a fast-paced builders' merchant/retail environment in West London.
You will be responsible for driving operational performance, delivering excellent customer service, and leading and developing a team across all branch functions.
Key Responsibilities
Deliver excellent customer service in person and by phone
Handle enquiries, orders, complaints, and ensure accurate processing and documentation
Coordinate customer orders, deliveries, schedules, and stock management
Oversee trade counter operations and ensure smooth daily running
Maintain accurate stock control and support purchasing processes
Ensure adequate staffing levels and act as Duty Manager when required (including key holding, opening/closing site)
Manage daily admin including tills, banking, and sales reporting
Produce and review sales and performance reports
Ensure full Health & Safety compl...
You will be responsible for driving operational performance, delivering excellent customer service, and leading and developing a team across all branch functions.
Key Responsibilities
Deliver excellent customer service in person and by phone
Handle enquiries, orders, complaints, and ensure accurate processing and documentation
Coordinate customer orders, deliveries, schedules, and stock management
Oversee trade counter operations and ensure smooth daily running
Maintain accurate stock control and support purchasing processes
Ensure adequate staffing levels and act as Duty Manager when required (including key holding, opening/closing site)
Manage daily admin including tills, banking, and sales reporting
Produce and review sales and performance reports
Ensure full Health & Safety compl...
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