BPO Team Leader — Elevate Customer Experience & Operations

A global technology firm based in Metro Manila is seeking an experienced Team Leader in the BPO industry. The ideal candidate will have at least 3 years of experience, strong analytical skills, and a proven ability to motivate teams. You will oversee team performance, resolve customer escalations, and work closely with the operations manager to ensure a high-quality service. This role requires flexibility to work on shifting schedules and an onsite presence.
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