BPO Operations Manager: Lead Teams & KPIs

MRI Software in the Philippines is seeking a Services Manager (BPO) responsible for overseeing BPO operations, ensuring service excellence, team performance, and client satisfaction. The role leads multiple teams and focuses on operational efficiency and meeting KPIs.

Qualifications include a Bachelor’s degree and 5–7 years of BPO experience, including leadership of large teams. MRI offers a competitive salary, HMO coverage, and career growth opportunities.