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About the Role
JOB DESCRIPTION 10 Years’ experience in BPO Manger Role 5 Years’ experience Proven ability to manage SLAs, quality, and client escalations. 5 Years’ experience managing financial services accounts Bachelor’s Degree (Business, Operations, Finance, or related field) <...
Req ID: 352054
We are currently seeking a BPO Manager to join our team in Metro Manila, Quezon (PH-QUE), Philippines (PH).
Position: BPO Manager
We are seeking a dedicated and experienced BPO Manager. Responsible for end-to-end service delivery of assigned client accounts, ensuring SLA compliance, quality excellence, cost efficiency, and client satisfaction. This role leads multiple teams, drives performance improvement, manages client relationships, and ensures regulatory and operational compliance in a fast-paced outsourcing environment.
This position is eligible for company benefits
Basic Qualifications:
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