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Perform all tasks related to processing special handling invoices for large, complex commercial
customers Maintain third-party billing portals Communication with cross-functional internal teams related to customer account status will be
required Communication with various large commercial customers regarding account status Maintain strong customer relationships through effective communication Perform and maintain account billing reconciliations for customers Investigate and resolve any irregularities or inquiries timely and accurately Provide documentation to customers or cross-functional teams requesting invoices, statements, etc. Maintain sensitive customer financial information and organized financial records, electronically Recommend improvements for invoicing processes Research and resolve second and third-level customer inquiries Develop key rela...
About the Role
Responsibilities:
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