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Understand department process flow, constantly looking for areas of improved efficiency. Bill all invoices for Customs Brokerage Department timely as per OPS and KPI requirements Ensure 0% provision write-off Pre-Audit Origin and Carrier rates prior to billing Verify all costs on file to avoid AR/AP issues Maintain a satisfied customer through Invoice quality Basic PC & network skills Effective problem solving Ability to handle multiple tasks Demonstrated customer service skills and proven interpersonal skills Good communication skills Intermediate English
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