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About the Role
Callnovo is hiring an English-Spanish Bilingual Tier 2 Technical Support Representative to provide customer-facing technical support via phone, remote connection, and real-time chat. Candidates must possess strong troubleshooting skills and in-depth knowledge of Windows OS and PC hardware.
The role requires working remotely with a commitment to customer satisfaction and flexibility to work weekends as part of a 5-day work schedule.
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