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About the Role
A leading software provider based in Toronto is seeking a Bilingual Support Specialist to deliver technical support to customers in both English and French. This hybrid role involves troubleshooting various issues and ensuring high-quality customer experience. The ideal candidate will have a minimum of 2 years experience in SaaS support, strong communication skills, and familiarity with support ticketing systems. They should be team-oriented and available for an after-hours rotating schedule. Competitive compensation is offered.
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