Bilingual POS Support Specialist

EPOS Pte. Ltd. is seeking a Customer Service Support Specialist in Kuala Lumpur to enhance customer support operations. Your main responsibility will be to provide exceptional service for clients facing Point‑of‑Sale system issues, offering hardware and software support.

The ideal candidate is expected to have 1-3 years of experience in customer service or IT helpdesk, be proficient in English and Chinese, and possess strong problem-solving skills. This role also requires familiarity with Windows and Android operating systems, as well as basic networking.