Bilingual Customer Service Team Lead

Teleperformance in Malaysia is seeking a Customer Service Team Lead who will be responsible for leading a high-performing team, providing mentorship and guidance to ensure performance standards are met. The ideal candidate should have a Bachelor's Degree, proficiency in Mandarin and English, and at least 2 years of people management experience. Responsibilities include managing team goals, delivering projects involving analysis, and advocating for users. This position offers an exciting opportunity for someone passionate about user experience.
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