Bilingual Customer Service Team Lead

Teleperformance in Bayan Lepas, Penang is seeking a Customer Service Team Lead to provide mentorship while ensuring performance standards are met. The ideal candidate has a Bachelor Degree, is proficient in Mandarin and English, and has at least 2 years of management experience in a fast-paced environment. You will lead a high-performing team, set goals, and communicate strategies effectively, all while advocating for an excellent user experience and developing global solutions.
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