Bilingual Customer Service Representative, Scotia iTRADE - Ottawa, ON

Join a purpose driven winning team, committed to results, in an inclusive and high‑performing culture. As a Customer Service Representative, you are the primary point of contact for our clients. As an ambassador for Scotia iTRADE, you will assist our clients with inquiries around new accounts, transfers, trading, and products and services, and be a proactive promoter of iTRADE’s client‑focused culture by providing exceptional customer service.

Is this the right role for you?

In this role you will:

• Assist with client inquiries while delivering memorable service
• Use discretion and problem solving to own the client experience
• Provide personalized solutions by recognizing value‑add solutions
• Facilitate a culture of passion, accountability, and collaboration by being an active member of your team

Do you have the requirements to succeed in this role?

• Fluency in English and either French, Manda...