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Bilingual Customer Service Leader: Strategy & Ops

📍 Location
Remote
⏰ Job Type
Full-time
📅 Posted
June 07, 2026

About the Role

A leading medical technology company is seeking a Customer Service Manager based in Colombia. The role involves overseeing the customer service team, managing order processes, and enhancing customer satisfaction. The ideal candidate will have a Bachelor’s degree, advanced proficiency in English and Spanish, and experience in customer service management. This position is crucial for improving operational efficiency and aligning customer service with business objectives.
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