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About the Role
Teleperformance in Penang, Malaysia, is seeking a Quality Analyst to support the Customer Service team. The ideal candidate will conduct QA evaluations, analyze data, and act as a point of contact for process questions. Applicants should have a Bachelor’s degree and at least 1 year of QA experience in a call center, with proficiency in Cantonese and English. This position requires availability for rotational shifts and the ability to start immediately.
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