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About the Role
**Job Number** 22204198
**Job Category** Rooms & Guest Services Operations
**Location** Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, NEW SOUTH WALES, Australia
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
**Position Summary:**
The Bell Captain is required to ensure all guest's and associate needs, queries and problems are anticipated and resolved in a timely manner, plus be responsive to requests/instructions of Manger on Duty- Concierge/ Bell Desk/ Chief Concierge and Front Office Manager.
**Core Activities:**
+ Attend all rostered shifts including shift work and weekend work in accordance with rosters.
+ Be familiar and knowledgeable of daily events, promotions, V.I.
P.'s, opening hours and menus of Restaurants.
+ Knowledge of Hotel facilities, services and local area and attractions. + Liaison between guests and Tour Operators.
+ Maintain an up-to-date knowledge...
+ Be familiar and knowledgeable of daily events, promotions, V.I.
P.'s, opening hours and menus of Restaurants.
+ Knowledge of Hotel facilities, services and local area and attractions. + Liaison between guests and Tour Operators.
+ Maintain an up-to-date knowledge...
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