About the Role
The customer experience is at the heart of all my actions and I am passionate about the service. I absolutely want my guests to have the best experience possible, in connection with the standards of 3 Brewers. I like to make a difference to them and I make sure they experience a good time from their arrival until their departure. I am an ambassador of the brand and I work with my team so that our customers have a user-friendly experience.
My main responsibilities
• Offer an extraordinary customer experience at all times by applying established standards
• Support each step of service by ensuring customer satisfaction, listening to them and taking action as needed
• Greet customers in a friendly way and learn about their needs
• Promote the brewer's tap, the beer of the moment or the beers that can please the customers and ensure the Best Service of Beer acco...
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