Banking Customer Experience Specialist

Mashreq in Karachi Division seeks a Customer Service Representative responsible for providing top-notch service through phone calls, chat, and email. The role demands a university graduate with 1-3 years of experience, preferably in finance or banking. You will engage customers to understand their needs, resolve inquiries, and convert sales opportunities while adhering to banking standards and KPIs. This is a great opportunity for those who excel in communication and customer interactions.
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