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About the Role
Banking Customer Agent (remote, German required)
Catalonia, Spain
Job Openings Banking Customer Agent (remote, German required)
About the job Banking Customer Agent (remote, German required)
Role Overview: Engage with high-profile clients of a leading European digital bank, providing expert financial advice and introducing cutting-edge banking products with attractive returns.
Key Responsibilities:
- Deliver exceptional customer support via calls, emails, WhatsApp, and chat platforms for banking clients in the German market.
- Handle inquiries related to banking services, account management, transfers, and more.
- Manage back-office tasks including email and WhatsApp correspondence.
- Promote innovative banking products while adhering to transparency and regulatory standards.
- Monitor and report anomalies in applications, ensuring compliance with internal and external regulations. <...
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