B2B Operations Support Representative

Overview

As a B2B Operations Support Representative, you’ll play a vital role in helping some of our largest and most important customers do business with Screwfix. Working at the heart of our B2B team, you’ll coordinate the processes that underpin customer success, from managing complex orders and invoicing requirements to supporting tender submissions and maintaining customer‑specific catalogues and portals. This is more than an operational support role. It’s an opportunity to become a trusted partner to both customers and colleagues, building strong relationships across Sales, Finance, Buying and Supply Chain to ensure every customer requirement is delivered accurately, efficiently and on time.

Benefits

• 28 days’ holiday (including bank holidays, 5 of which can be taken flexibly) increasing with service up to a maximum of 33 days
• Hybrid working with up to 2 days working from home
• Flexible start and end times around core work...