About the Role
Position Description:
As an AWS Amazon Connect Engineer, you will act as a key participant in analysis, development, execution, defect tracking, and reporting. The candidate must have demonstrated experience in AWS Connect technology, an understanding of best practices, SDLC Scrum and Agile methodologies, as well as strong problem-solving abilities and leadership skills.
This role will require communication and interaction with multiple internal and external stakeholders to ensure the smooth implementations of changes in the environments. You will also have to share knowledge with the rest of the teams at a variety of levels, coach and mentor young members, troubleshoot issues and seize opportunities to develop enhancements and new service offerings.
Due to daily collaboration with the Canadian team, this role requires a good command of English
Job responsibilities:
•Mapping client (business) requirements to Amazon Co...
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