AVP, Business Management & Transformation

The Assistant Vice President, Business Management & Transformation supports the VP, Business Management & Transformation in driving performance transparency, execution discipline, and operational excellence across the five CS&O operational teams.

The role plays a critical integrator function—linking data, processes, financials, and initiatives—to ensure operational outcomes are measurable, well governed, and aligned with CS&O strategic priorities. The incumbent also provides PMO leadership to strategic and cross-functional initiatives sponsored by the Head of CS&O, enabling consistent execution and realization of intended benefits.

Key Responsibilities

• Performance & Metrics Governance
• Support the consolidation and alignment of performance goals, KPIs, and metrics across all CS&O teams to ensure consistency and comparability.
• Maintain and continuously enhance the CS&O performance dashboard, providing accurate, timely, and insightful re...