Avaya ACM Developer

Macpower Digital Assets Edge Private Limited • Las Vegas, Nevada, United States

📍 Location

Las Vegas, Nevada

⏰ Job Type

Full-time

📅 Posted

May 08, 2026

About the Role

                        Job Overview:       

      Extensive programming experience on Avaya ACM, working knowledge of IVR, call flows, vectors, and adjunct routing, system architecture, design principles and implementation.     

      Excellent customer service skills including reporting, organization, written and oral communication and task prioritization.     

      Experience in program communication and program management.     

      Communication skills a must, PowerPoint, Visio, structured program updates.     

      Must be highly motivated and a self-directed individual? Strong hands-on knowledge of Avaya Session Manager, Avaya IVR.     

      Experience with QoS configurations, jitter, diagnosing and tuning QoS and performing bandwidth analysis.     

      Knowledge of CTI, LAN/WAN communications and VXML knowledge.     

      Experience with configu...

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