Automobile Servicing Manager

Work Setting

• Motor vehicle repair shop
• Management

Tasks

• Direct and control daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Address customers' complaints or concerns
• Schedule work
• Consult with suppliers
• Co‑ordinate maintenance and repair services
• Greet customers
• Maintain clean and safe work environment
• Prepare and track work orders
• Help with scheduling and workflow
• Communicate with other workers to co‑ordinate the preparation and completion of work assignments
• Review work orders
• Direct the operations of an organization or department that provides services

Area of Work Experience

• Manager