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Atlassian Tools Support Engineer

📍 Location
kuala lumpur
⏰ Job Type
Full-time
📅 Posted
June 05, 2026

About the Role

Job purpose:

Support, maintain and extend our Atlassian application suite (Jira, Confluence, Bitbucket).

TASK LIST FOR THE ROLE

  • Configuration, maintenance, and administration of Atlassian products (Jira, Confluence, Bitbucket)
  • Help customers maximize the value of usage of Atlassian software by proposing thoughtful implementation designs that meet customers' business and technical requirements
  • Prompt issue resolution with JIRA Projects and Confluence in coordination with other admins, partner teams and Atlassian premier support
  • Manage and optimize Jira workflows, screen schemes, permission schemes, and notification schemes, etc.
  • Ensuring that the application documentation is complete and up to date.

Formal education :

  • University degree in Software Engineering, Computer Science, IT or relevant.

Qualifications/Skills

Essential Skills

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