Associate Technician - IT Infrastructure Support

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related work experience.
• Proven experience in network support, particularly within OT environments. Proficiency with VLAN, LAN, WAN, firewalls, switches, routers, and wireless technologies.
• Strong knowledge of networking protocols (e.g., TCP/IP, UDP, etc.) and cybersecurity best practices.
• Familiarity with manufacturing systems such as SCADA, PLC, and industrial IoT is strongly preferred.
• Experience with PC hardware and software troubleshooting and repair.
• Relevant certifications (e.g., Cisco, CompTIA Network+, etc.) are preferred.
• Excellent problem-solving skills and ability to work in a fast-paced environment.
• Strong communication skills and ability to work effectively with cross-functional teams.

Responsibilities:


• Monitor and maintain the OT network infrastructure, including switches, routers, firewal...