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About the Role
+ Engages with customers via telephone or electronic inquiries to address inquiries and admin-related activities
+ Coordinates pre- and post-sale actions to ensure customers are meeting TIC certification requirements and product or service adoption timelines
+ Works within standard operating procedures under supervision to develop and share quotes using standardized pricing tools
+ Client follow-up and aid in turning quotes into orders. Process quotes into Orders using ERP
+ Support account managers & SE/ISEs by performing included but not limited to admin-related tasks
+ Applies experience and skills to complete assigned work within own area of expertise
+ Connects customer to appropriate UL personnel (Account Manager, SEs/ISEs, delivery teams and engineers, etc.) when appropriate
+ Track account history and supply data from internal sources as requested by account owners and representatives to facilitate deeper knowledg...
+ Coordinates pre- and post-sale actions to ensure customers are meeting TIC certification requirements and product or service adoption timelines
+ Works within standard operating procedures under supervision to develop and share quotes using standardized pricing tools
+ Client follow-up and aid in turning quotes into orders. Process quotes into Orders using ERP
+ Support account managers & SE/ISEs by performing included but not limited to admin-related tasks
+ Applies experience and skills to complete assigned work within own area of expertise
+ Connects customer to appropriate UL personnel (Account Manager, SEs/ISEs, delivery teams and engineers, etc.) when appropriate
+ Track account history and supply data from internal sources as requested by account owners and representatives to facilitate deeper knowledg...
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