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Ensure incidents are responded and attended to, or escalated for 2nd/3rd level resolution based on criticality, impact, and SLA Customer Request fulfilment and system management such as Electronic Visitation Management System Perform benchmarking on the system performance between all DCs and present to management. Based on system data collected, perform system performance matrix and translate to individual DC for efficient operational...
About the Role
“Passionate about making a real impact? Join our team at Nxera to unfold the new era! Be at the forefront of the data centre (DC) industry with a unique focus on sustainability, connectivity and AI which sets us apart as the next generation DC operator. You will also get to gain invaluable experience in a fast-growing industry that is powering the digitalisation wave. Be empowered to co-create the future with our dynamic teams!”
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DC Centralized Network Operations Management
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