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Handle questions from internal and external customers on the phone and via email during office hours Process returns and invoice corrections in our SAP system Prepare agreements for evaluation, loan, rental and purchases Interpret and assign customer requests to the appropriate departments and teams Investigate and resolve customer disputes and consequently communicate with internal departments to find solutions and preventative actions Participate in team meetings and project team activities to set priorities, discuss process improvements and solve issues together
What you bring
1-3 years of relevant experience in customer service, hospitality or a similar position Good knowledge of MS Office and Windows-based computer applications Experience with SAP is preferred Fluent oral and written communication skills in German and English Any additional European lan...
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Associate Customer Relations Representative (German speaking)
Applied Medical • Amersfoort, Netherlands
About the Role
Responsibilities
What you bring
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