About the Role
Shopee Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
About The Team
Corporate IT is the backbone of our business. Our team helps the company to develop a competitive advantage through defining our technology objectives, assessing solution options, and devising technical solutions that help us achieve both strategic goals and meet operational requirements. As a part of our team, you’ll help deliver seamless IT experiences and support to our internal employees by providing responsive helpdesk service, stable and reliable IT systems.
Job Description
As a Helpdesk Engineer, under the Centralise License Admin team, you will be responsible for managing the software license and lifecycle according to a global policy, provide technical support in a fast-paced and demanding environment and develop methods to improve operational efficiency and accuracy.
- Diagnose and resolve software license issues faced by end users; r...
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