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About the Role
Assistant
ABOUT THE ROLE:
- You will be responsible to ensure the customer is wearing a valid and correct wristband, assist in wristband banding and scanning at the entrance scanner; ensure no outside food, drinks, surfing/body boards to be brought into the park.
- You will be responsible to assist in scanning and removing wristband at Exit turnstile to prevent re-entering or recycling of wristband.
- You are also expected to delight customers by ensuring them a pleasurable experience in the park by greeting, communicate in a polite manner and exercising graceful guest relation skills.
- You will need to attend to customer needs, handle guest related issues including Lost & Found items, feedback and complaints, as well as have a good product knowledge to explain on activities and promotions in the park.