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About the Role
Roles & Responsibilities
- Resolving customer issues
- Ensure and upkeep highest level of customer service
- Work closely with marketing department to disseminate information to staff
- Gather feedback from customers and report to higher management
- Work with kitchen crew to ensure food quality
- Handle other administrative duties such as ordering stock, cashiering
- Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene
- Maintenance of equipment for long term use
- Diploma/Degree in any field
- 3 Years experience as supervisor and above in hotel/restaurant
- Spoken/Written English
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