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About the Role
Job Description
- Supervise, review and enforce established operating procedures by the on-site teams.
- Monitor work processes and performance of the on-site teams in order to achieve service excellence and ensure quality performance.
- Keep track of daily/weekly/monthly roster.
- Manage Payroll - Update attendance, leave schedule and duty schedule to HR.
- Conduct on-site training if on site team unable to perform.
- Conduct tool-box meetings, equipment checking and other safety SOP.
- Review, monitor and motivate team members through positive communication and feedback.
- Conduct interview and allocate manpower to the respective sites/location.
- Engage and rectify feedbacks from clients in a timely and efficient manner.
- Attend meetings with clients and take back to review and improve operations processes for higher efficiency.
- Assist with Operations when there are big events even if i...
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