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To ensure the hotel achieves the Leading Hotels of the World Quality Assurance targets and that the highest standards of luxury and quality are delivered consistently to our guests. To ensure that areas of responsibility are clean and well maintained To report defective materials and equipment to the appropriate departments. Ensure that all new initiatives are implemented in the agreed time frame. To ensure that night porter/cleaners have successfully completed their daily tasks. To ensure that the team members are trained in any new tasks. To ensure there is always management presence in all departments. To ensure a consistently high level of security is well maintained throughout the Hotel. To ensure guest feedback is acted upon in a timely manner ensuring the relevant people are informed and that all necessary action is taken to prevent re occurre...
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Management responsibilities
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