About the Role
The Assistant General Manager (AGM) is responsible for supporting the General Manager (GM) with the onsite day-to-day operations of the Electric Forecourt including leading the retail team, managing retail partner operations, delivering an exceptional customer experience and ensuring the highest standards of health, safety and quality.
The Electric Forecourt is one of the most technically advanced electric vehicle charging stations, powered by 100% renewable energy with a retail facility featuring a high-quality lounge for customers to use while their vehicles are charging. This also acts as an educational area, providing information about electric vehicles, solar energy generation and ecology.
MAIN RESPONSIBILITIES
- Assist the GM in exceeding all financial and non-financial KPIs
- Deputise for the GM, as required.
- Deliver a “best in class” customer experience. Coaching the team to ensure awesome brand standards and customer servic...
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