About the Role
The Loans Head will be responsible for driving business growth in the Home Loan (HL) and Loan Against Property (LAP) segment by building strong customer relationships, ensuring portfolio quality, and leading high-performing sales teams. The role requires strategic leadership in customer acquisition, distribution expansion, stakeholder management, and digital adoption while delivering exceptional customer service and maintaining regulatory compliance.
The incumbent will work closely with internal stakeholders, product teams, and business leaders to strengthen product propositions, improve customer segmentation, and maximize business outcomes aligned with organizational objectives.
Key Responsibilities
Business & Customer Acquisition
- Drive business growth by acquiring new customers in the HL and LAP segments.
- Build and strengthen a high-yield lending portfolio through strategic customer acquisition initiatives.
- D...
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