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About the Role
2 Years Contract
Depot Road
Mon to Fri: 8am to 5.30pm
Up to $2,700 + Bonus
Responsibilities:
- Conduct verification of the held payment instruction and manual claim transactions to ensure benefit payments and claims are in compliance with existing policies.
- Execute efficient, timely and accurate processing of benefit payment and claims
- Prepare monthly reporting for payment and claims
- Assist in the investigation of doubtful payments/claims and monitor the follow-up actions (e.g. recovery of claims) for closure.
- Highlight system issues to the technical team, participate in implementing new system requirements, system upgrades and UAT sessions (when necessary)
- Assist in claimants' / auditors' requests and queries
- Man the enquiry hotline and email
- Any other work areas as and when delegated, such as provisions of data or information report for trend study/management review/review of...
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